Terms and Conditions

We help homeowners find the right curtains and blinds for their spaces through a process that's thoughtful, personalised, and easy to navigate. From the moment you start exploring, our focus is on helping you choose window treatments that suit your home's light, layout, and style. Our collection features a wide range of fabrics and finishes—from light, airy sheers to blackout curtains, textured materials, and modern blinds. With plenty of options to explore, you can discover what works best for each room and create a look that feels cohesive across your home.

1. General Information

These terms and conditions outline the rules and regulations for the use of Curtain House's website and services. By accessing this website and using our services, we assume you accept these terms and conditions. Do not continue to use Curtain House if you do not agree to all of the terms and conditions stated on this page.

We help homeowners find the right curtains and blinds for their spaces through a process that's thoughtful, personalised, and easy to navigate. From the moment you start exploring, our focus is on helping you choose window treatments that suit your home's light, layout, and style. Our collection features a wide range of fabrics and finishes—from light, airy sheers to blackout curtains, textured materials, and modern blinds.

2. Orders & Payments

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order placed through the website. Payment terms are due upon order confirmation unless otherwise agreed in writing. We accept various payment methods including credit cards, debit cards, and bank transfers.

Window treatments that suit your home's light, layout, and style. Our collection features a wide range of fabrics and finishes—from light, airy sheers to blackout curtains, textured materials, and modern blinds. With plenty of options to explore, you can discover what works best for each room and create a look that feels cohesive across your home.

3. Delivery & Installation

We offer professional delivery and installation services across Dublin and surrounding areas. Delivery times are estimates and may vary depending on product availability and location. We will notify you of any delays as soon as possible.

Our installation team will contact you to arrange a suitable time. Please ensure someone is available to provide access to the property during the scheduled installation time. Any additional charges for special requirements will be communicated before work begins.

4. Returns & Warranty

All our products come with a manufacturer's warranty. Custom-made items are non-returnable unless there is a manufacturing defect. Standard items may be returned within 14 days of delivery in their original condition and packaging.

To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. Refunds will be processed within 14 days of receiving the returned item.

5. Privacy & Data Protection

We are committed to protecting your privacy and personal data. All information collected is used solely for order processing, communication, and service improvement. We do not share your personal information with third parties without your consent, except as required by law.

For more details on how we collect, use, and protect your data, please refer to our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data at any time.

6. Limitation of Liability

Curtain House shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services. Our liability is limited to the purchase price of the product or service in question.

We make every effort to ensure product descriptions and images are accurate, but we do not guarantee that all information is error-free. Colors may vary slightly from images due to screen settings and lighting conditions.